Industries · Education
Help admissions and staff offices keep up, with care for children's data
Schools, colleges and coaching institutes handle peaks of repetitive work: admissions enquiries, fee questions, document checks, circulars to parents. AI helps answer these questions consistently and keeps applications moving. Admission decisions, discipline and anything about a child's progress stay with teachers and the administration.

Where agents help
Five places to start in education
Admissions enquiries
Support agentParents ask about seats, fees, transport and documents on WhatsApp or the website, and get answers from the school's own information. Visits and special cases go to the admissions office.
Application document checks
Document extraction agentBirth certificates, transfer certificates, marksheets and address proofs are read and checked against the form, and the office sees a list of what is missing for each applicant.
Fee and approval reminders
Approval reminder agentPending fee instalments, concession requests and purchase approvals are tracked, and reminders go out on a schedule the accounts office agrees.
Staff policy help
HR copilotTeachers ask about leave rules, exam duty or claim procedures and get answers from the HR handbook, with the source shown and anything unclear sent to HR.
IT help for campuses
IT helpdesk agentPassword resets, projector faults and ERP access requests are logged, sorted and assigned, so the small IT team sees a clear queue.
Watch one at work
The support agent in a working day
Answers routine order questions on WhatsApp and hands the rest to your team
Admissions on WhatsApp, 12 Oct 2026
Namaste. Is there a seat in Class 6 for next year? And what is the fee?
Class 6 admissions for 2027 open on 1 November. The fee schedule for 2026 is on the school website, page 2 of the prospectus. The 2027 schedule is published with the form.
Which documents do we need?
Birth certificate, the last report card, the transfer certificate and an address proof. Would you like the admissions office to call you about a visit?
Visit request passed to the admissions office with the conversation attached.
- Step 1Customer writesWhatsApp, web, email
- Step 2Intent understoodIn their language
- Step 3Answer from your dataOrders and policies
- Step 4Handover if neededWith full context
- Step 5Closed and loggedWith sources
An example scenario
A school group's admissions office
A group of four CBSE schools in Ahmedabad receives most admission enquiries in two months, and the office cannot reply to everyone the same day. An agent answers questions about seats, fees and documents on WhatsApp and the website, books campus visits and checks uploaded documents. The admissions coordinator reviews every application file and decides on each one.
Illustrative example. It describes no real customer.
Data and rules to respect
- The DPDP Act sets stricter rules for children's data, including verifiable parental consent and limits on tracking and targeted advertising. Design for this from the start.
- Collect only what admission needs, record why it is held and delete applicant data that is no longer needed.
- Admission criteria, fee concessions and results follow your board, university or regulator rules and are always decided by staff.
- Keep student records in your own environment where your management prefers, using private cloud or on premise deployment.
A plain summary for general guidance. Your counsel gives legal advice and decides how these apply to you.
Questions
From education teams
Is it safe to use AI with children's data?
Yes, within clear limits. Keep the agent to administrative tasks, collect parental consent where the DPDP Act requires it, and avoid any profiling or advertising aimed at children. We set these limits in the agent's guardrails.
Can it answer parents in Gujarati or Hindi?
Yes, in languages the chosen model handles well. Replies are tested with your office staff before parents see them.
Does it connect to our school ERP?
Most school ERPs offer an API or exports that AksharAI can read. Where they do not, our team can build the link on 2good terms.
Agents used here
Where to look next
Automation agent
Support agent
Answers routine order questions on WhatsApp and hands the rest to your team
Learn moreAutomation agent
Document extraction agent
Reads scanned forms and documents and fills the fields your system needs
Learn moreAutomation agent
Approval reminder agent
Tracks pending approvals, reminds the right approver and flags what is stuck
Learn moreSee it on your work
Bring one slow, repetitive process. We will show you an agent doing it.
A working session with someone who builds these every week.
Or get a ballpark proposal in two minutesWhat happens next
- Step 1A short call about one process and the systems involved
- Step 2A demo of an agent working on a version of your task
- Step 3A clear view of fit, approvals and what it would take